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PagerDuty CEO Jennifer Tejada apologized to her employees after going through backlash for what critics are calling a “tone-deaf” layoff memo during which she quoted Martin Luther King Jr.
On Friday, Tejada, who heads the cloud computing firm, admitted that utilizing a quote from the late civil rights chief whereas speaking information that the corporate was letting go of seven% of its world workforce was inappropriate and that there are “quite a few issues” she would have finished otherwise.
“The quote I included from Dr. Martin Luther King, Jr. was inappropriate and insensitive. I ought to have been extra upfront concerning the layoffs within the e-mail, extra considerate about my tone, and extra concise,” Tejada mentioned. “I’m sorry.”
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Within the letter, issued to workers final Tuesday, Tejada mentioned the cuts had been a crucial measure “to set PagerDuty up for long run success.”
PagerDuty is only one of a major variety of tech firms which have decreased their workforces in current months as they climate the unsure financial system.
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Jennifer Tejada on SAAS Monster Stage throughout day two of Net Summit 2021 on the Altice Enviornment in Lisbon, Portugal. (Piaras Ó Mídheach/Sportsfile for Net Summit by way of Getty Pictures / Getty Pictures)
Tejada famous the layoffs “can be painful for these Dutonians impacted, their family members and their teammates, as a result of each PagerDuty worker is a crucial, beneficial a part of our group.”
Nonetheless, she ended the letter by saying partly, “I’m reminded in moments like this, of one thing Martin Luther King mentioned, that ‘the final word measure of a [leader] isn’t the place [they] stand within the moments of consolation and comfort, however the place [they] stand in instances of problem and controversy.'”
The chief government added that the best way she communicated the layoffs “distracted from our primary precedence: displaying take care of the staff we laid off, and demonstrating the grace, respect, and appreciation they and all of you deserve.”
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Her apology got here after Tejada mentioned that “many” workers reached out with suggestions over the week. Though, social media customers additionally blasted her for the transfer.
“Probably the most tone-deaf layoff e-mail I learn to date was written yesterday, and it comes from PagerDuty CEO Jennifer Tejada,” one consumer tweeted. “The e-mail is vey [sic] lengthy, and feels prefer it was written by an AI that took all of the phrases that folks normally say, and put it one lengthy e-mail.”
One other consumer tagged the corporate in a tweet saying, “Perhaps do not quote MLK when firing 7% of your workforce?”
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In December, PagerDuty reported third quarter income grew 31.1% to $94.2 million. The working loss widened to $32.5 million from $26.3 million.
For the complete fiscal 12 months 2023, PagerDuty at present expects whole income of $368 – $370.0 million, representing a development price of 31% 12 months over 12 months and a internet loss per share of $0.01 – $0.00 assuming roughly 90 million fundamental shares and 101 million diluted shares.
| Ticker | Safety | Final | Change | Change % |
|---|---|---|---|---|
| PD | PAGERDUTY INC. | 28.90 | -0.50 | -1.70% |
